Perez: Resume

Samantha Perez

1865 Juarez St.

Seaside, CA 93955

Phone: (562) 322-2702               Email: [email protected]            Printable Copy: PDF


Strong customer service and communication skills from three years of experience with customers, guests and coworkers of diverse backgrounds. I am motivated, hard working, reliable, and have a productive proven ability to deliver high quality work both with a team and individually. Well versed in using computers and the Spanish language.

 

Employment History

• Bubba Gumps Shrimping Co. (03/2012) – (04/2013)
  
  • Host  
    • Work as a team and individually
    • Smile at and greet all guests
    • Run front desk either alone or with one other person
      • Answer phones, calculate the wait times and maintain them, call down parties when asked to, engage and aide guests, and communicate with team members and managers.
    • Run Stage
      • Prepare menus and silverware, walk guests to their tables when asked, and entertain guests as they wait.
    • Run Floor
      • Walk guests to their tables entertaining them, be aware of what tables are available or not, direct table setters to tables which are dirty, and estimate wait times for larger parties or specifically requested tables.
    • Table setter
      • Make all tables presentable, help guests with any questions or concerns, and make sure the restaurant is overall presentable.
• Sodexo Through the Otter Express at California State Monterey Bay (08/2010 – 03/2012)
  • Shift Lead
    • Run my own shift and crew (opening and closing shifts as well)
    • Assists customers with their pleasant experience at the Otter Express
    • Work together as a team as well as individually
    • Count in and out the drawer for the register
    • Keep my crew energetic and motivated
    • Prepare food for easy access
    • Work and knowledge all different areas of the Otter Express
      • Cooking food to order at the grill, making sandwiches to order at the deli, and making barista drinks to order.
    • Record temperatures for all refrigerators
    • Stock food and drinks
    • Wash dishes
    • Member of Safety Committee at Otter Express

• Bright Health Physicians (06/2008 – 08/2008)
  • Biller/Data Entry Temp
    • Print and mail claims
    • Payment posting
    • Manually transfer data from one computer system to another
    • Manually track missing data
    • Alphabetize files
    • Chronologically file documents by date received in preparation for payment posting

Education

• California State University Monterey Bay, Seaside, CA
  • BA in Spanish (05/2013)

• CEA Study Abroad Program in Seville, Spain
  • 2 Courses, 3 units each  (07/2011)

• Sonora High School, La Mirada, Ca
  • High School GE (06/2008)

Skills

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Internet Explorer
• Quick Learner
• Spanish  
• Communication Skills

References

Marla Young                   (831) 682 2946

Krystal Bocanegra          (925) 550-6219

Darrell Collins                (480) 707-7431